Datenschutzerklärung

Last Updated: 25. Februar 2026

EmotoEu operates this shop and website, including all related information, content, features, tools, products, and services, in order to provide you as a customer with a personalized shopping experience (the “Services”). EmotoEu is powered by Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use, or disclose personal data when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. In the event of any conflict between our general terms and conditions and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal data.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read this Privacy Policy and agree to the collection, use, and disclosure of your data as described herein.

What Personal Data Do We Collect or Process?

When we use the term “personal data,” we mean information that identifies you or another individual or can be directly associated with you. Personal data does not include information that is collected anonymously or has been anonymized so that it can no longer identify or be associated with you. Depending on how you interact with the Services, where you reside, and as permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from such data:

  • Contact information, including name, mailing address, billing address, shipping address, telephone number, and email address.

  • Financial information, including credit and debit card numbers, financial account numbers, payment card details, transaction details, payment method, payment confirmation, and other payment information.

  • Account information, including username, password, security questions, preferences, and settings.

  • Transaction information, including items you view, add to cart, add to wishlist, purchase, return, exchange, or cancel, and your past transactions.

  • Communications with us, including information you provide when contacting customer support.

  • Device information, including information about your device, browser, or network connection, IP address, and other unique identifiers.

  • Usage information, including details about your interaction with the Services, such as how and when you access or browse them.

Sources of Personal Data

We may collect personal data from the following sources:

  • Directly from you, for example when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal data.

  • Automatically through the Services, including from your device when you use our products or Services, visit our website, or through cookies and similar technologies.

  • From our service providers, for example when we engage them to enable certain technologies and they collect or process personal data on our behalf.

  • From our partners and other third parties.

How Do We Use Your Personal Data?

Depending on how you interact with us and which Services you use, we may use personal data for the following purposes:

Provision, Customization, and Improvement of the Services

We use your personal data to provide the Services, including fulfilling our contract with you, processing payments, fulfilling orders, saving your preferences and items of interest, sending account-related notifications, creating and maintaining your account, arranging shipping, facilitating returns and exchanges, enabling reviews, and delivering a personalized shopping experience (e.g., recommending products based on your purchases). This may also include improving and optimizing the Services.

Marketing and Advertising

We use your personal data to send marketing and promotional communications via email, SMS, or mail, and to display online advertisements for products or services on the Services or other websites, including based on items you previously purchased or added to your cart and other activities related to the Services.

Security and Fraud Prevention

We use personal data to authenticate your account, provide a secure shopping and payment experience, detect and investigate fraudulent, illegal, or malicious activity, protect public safety, and safeguard our Services. If you register an account, you are responsible for protecting your login credentials. We strongly recommend that you do not share your username, password, or other access details with anyone.

Communication

We use personal data to provide customer support, respond promptly to inquiries, and maintain our business relationship with you.

Legal Obligations

We use personal data to comply with applicable laws, respond to lawful requests from authorities, investigate or participate in legal proceedings, enforce our terms and policies, and protect the Services, our rights, and the rights of our users or others.

How Do We Share Personal Data?

Under certain circumstances, we may share your personal data with third parties for legitimate purposes consistent with this Privacy Policy, including:

  • With Shopify, vendors, and third parties that perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).

  • With business and marketing partners who provide marketing services and advertising. These partners use your data in accordance with their own privacy policies.

  • When you direct us or consent to share information with third parties, such as for product delivery or when using social media integrations.

  • With affiliates within our corporate group.

  • In connection with business transactions, such as mergers or insolvency, compliance with legal obligations, enforcement of terms, or protection of rights.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal data regarding your access to and use of the Services to provide and improve them. Data you submit may be shared with Shopify and third parties located in other countries. For more information about how Shopify uses personal data and your rights, please refer to Shopify’s Consumer Privacy Policy at: https://privacy.shopify.com/en.

Third-Party Websites and Links

The Services may contain links to third-party websites or platforms. We are not responsible for their privacy practices or content. Information shared on public or semi-public platforms may be visible to others without restriction.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal data from individuals under the age of majority in their country. If you believe a child has provided personal data, please contact us to request deletion. As of the effective date of this Privacy Policy, we do not knowingly “sell” or “share” personal data of individuals under 16 years of age.

Data Security and Retention

No security system is completely secure. We cannot guarantee absolute security, and data transmitted may be at risk during transfer. We recommend not using unsecured channels for sensitive information.

We retain personal data as long as necessary to manage your account, provide Services, comply with legal obligations, resolve disputes, or enforce agreements.

Your Rights and Choices

Depending on your location, you may have rights including:

  • Right of access

  • Right to deletion

  • Right to correction

  • Right to data portability

  • Right to opt out of sale or targeted advertising (where applicable)

  • Right to object or restrict processing (UK/EU residents)

  • Right to withdraw consent

You may exercise your rights through the Services or by contacting us. We may need to verify your identity before processing requests.

Complaints

If you have concerns about how we process personal data, contact us. Depending on your location, you may have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal data may be transferred, stored, or processed outside your country of residence. Where required, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy periodically for operational, legal, or regulatory reasons. The revised version will be posted on this website with an updated “Last Updated” date.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Phone:
Email: emoto.eu@gmail.com
Address: Bahnhofstraße 44, 87637, DE

If required by applicable law, we act as the data controller for your personal data.